How to Turn Your Customers Into Lifelong Fans with Joey Coleman

In this episode, Alex Sanfilippo interviews Joey Coleman on the 8 phases of customer experience.

The 8 phases of the customer experience:

· Phase 1: Assess

· Phase 2: Admit

· Phase 3: Affirm

· Phase 4: Activate

· Phase 5: Acclimate

· Phase 6: Accomplish

· Phase 7: Adopt

· Phase 8: Advocate

For full show notes visit:

Podcasting Made Simple | For Podcasters & Podcast Guests

Alex Sanfilippo,

Podcasting Made Simple is a top-rated podcast that releases weekly masterclass episodes focused on helping podcast guests and podcast hosts improve their craft so they can make a bigger impact on the world. Listen as Alex Sanfilippo, along with other successful podcasters and podcast guesting experts, share practical and actionable ideas for succeeding in the world of podcasting. Prepare to elevate your podcasting game! Podcasting Made Simple is the official podcast of (PodMatch and PodcastSOP)

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